Skinny Tyres

Terms & Conditions

These are the booking terms and conditions of Skinny Tyres Limited.

Please read these terms and conditions carefully. They apply to all bookings made by you with us. ‘You’ includes other individuals included in your reservation and you accept full responsibility for the conduct of these other individuals on your trip and references throughout these terms and conditions.

You acknowledge that any transaction you make using this website is subject to these terms and conditions. You confirm that you have read the trip details as set out on our website or as we have indicated to you and you have been provided with full information about the trip.

Your contract with us

The form of your contract with us will depend on whether you select a standard trip from our website or arrange a bespoke trip though us:

Standard trip

When you select a trip from our website and confirm your preferred payment method we will send you an email acknowledging your reservation request. Please note that this is not confirmation of your reservation. If we accept your reservation request we will confirm the details of your trip, including trip dates and price in writing by email (“Booking Confirmation”). Your contract with us will be formed when we send you the Booking Confirmation and will comprise of the Booking Confirmation and these terms and conditions.

In all cases your contract with us, as with these terms and conditions, will be governed by Scots law. Any disputes will be dealt with in the courts of Scotland.

Payment

To secure your place on a trip, a non-refundable deposit of 20% of the total cost of your trip is required. The balance of your trip must be then be paid in full no later than twelve weeks before the trip departure date.

Deposit due – to confirm your booking
Balance payment due no later than – 12 weeks before trip departure date.
Deposits are non-refundable

We can also accept payment by Revolut if that is more convenient for you; however, please note that Revolut payments incur additional fees which will be added to your balance at cost.

Payment can be made by bank transfer (international SWIFT / wire transfer).

Cancellation Policy

We understand that unforeseen circumstances can arise, but we kindly ask that cancellations be made only as a last resort. If you need to cancel your trip, please notify us in writing by email to [info(at)skinnytyres.com]. Refunds, if applicable, will be processed to the original form of payment and made payable to the person who booked the trip, less any applicable cancellation charges.

Cancellation charges are as follows:

90–61 days before start date: no cancellation fee
60–31 days before start date: 50% of the final payment due
30–8 days before start date: 75% of the final payment due
7 days to start date: 100% of the final payment due

Deposits are non-refundable.

If we cancel your trip

We shall be entitled to terminate the contract and therefore cancel your trip if you do not make full payment within the time-scales requested, and, in such circumstances, we will refund any payment made by you less any monies incurred by us up to the date of the cancellation.

We aim to provide your trip as booked. However, we reserve the right to cancel your trip in any justifiable circumstance beyond our control. If that happens, you can either have a refund or accept a replacement trip from us of equivalent or closely similar standard and price (if one is available). Should you choose this latter option the terms of your trip will not change and these terms and conditions will still apply.

Your obligations to us

If you have a complaint about your arrangements while on your trip, you must immediately notify the supplier of the service in question. If they are unable to resolve the problem immediately, you should contact us straight away and we will use our reasonable endeavours to assist. If you are still not satisfied, you must email us within twenty-eight days of returning from your trip to allow your complaint to be investigated properly. If you do not give us the opportunity to resolve any problem by reporting it to the supplier, or calling and informing us, then we may not be able to deal positively with any complaint on your return.

We reserve the right to refuse to accept you as a customer or continue dealing with you or to cancel the remainder of your trip if your behaviour is disruptive or affects others on the trip or is threatening or abusive towards our staff or agents on the telephone, in writing or in person.

You must be over 18 to enter into a contract with us. You are responsible for ensuring the accuracy of the personal details or any other information supplied by you and all information provided by you will be treated in accordance with the Data Protection Act 1998. You hereby consent to us holding and using your personal data in accordance with our privacy policy.

Our obligations to you

We will arrange for you to receive the services that make up the trip that you choose and that we have confirmed in accordance with these terms and conditions. These services will be provided with reasonable care and skill either directly by us or through independent suppliers contracted by us. We and/or our suppliers shall take reasonable care and skill to make sure that all the services which make up the trips advertised by us are provided by efficient and reputable businesses. We are responsible for making sure that each part of your trip is provided to a reasonable standard and as was advertised by us (or as changed and accepted by you).

If your trip involves overnight accommodation, then your trip is a ‘package’ within the meaning of The Package Travel, Package Holidays and Package Tours Regulations 1992 (“the Regulations”) and you will enjoy the benefits conferred by it, including the requirement of us to provide security for the monies that you pay for the trip booked from us in the event of our insolvency.

Our liability to you

We have no direct control over the way our suppliers provide their services but everyone employed or contracted by us or by our suppliers, has been checked and is expected to carry out their duties in accordance with accepted standards of behaviour.

We are not liable to you for any loss or damage suffered as a result of any failures attributable to you, including the equipment you use, or failure attributable to a third party unconnected with us or our suppliers, and we are not liable for any indirect or consequential loss or damage.

In any event, our total liability to you as an individual in relation to all claims arising out of or in connection with your contract with us shall be limited as follows:

If your trip is not a package in terms of the Regulations, our maximum liability shall be the sums paid to us in relation to your individual place on the trip; or
If your trip is a package in terms of the Regulations and your loss is damage other than personal injury, our maximum liability shall be limited to a sum three times the amount paid to us in relation to your individual place on the trip.

Unless stated differently elsewhere in these terms and conditions, we will not pay any compensation, reimburse expenses or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your booking after it has been confirmed, or we, or our suppliers, cannot supply your booking as we or they have agreed or you suffer any material loss or damage of any description. Circumstances beyond our control are events that we or the supplier in question, could not foresee or avoid, even after taking all reasonable care.

Acknowledgement of risk

By booking one of our trips, you:

acknowledge that you will be participating in an organised cycle and/or training event with us which will involve strenuous physical activity;
confirm that you are sufficiently medically fit for, and are not suffering from any health problems which will be exacerbated by, such activity. If you have any doubts or concerns about your health or fitness or are advised by us to seek advice from a qualified medical practitioner then you undertake to do so; and
recognise that cycling on public roads, particularly in mountainous areas, is an activity with a danger of personal injury and even death. You confirm that you are aware of and accept such risk and subject to these terms and conditions that you will be wholly responsible for your actions and involvement in this activity.

Insurance

You should ensure that you take out adequate travel insurance suitable for your needs before you travel. We cannot be responsible for any costs you acquire as a result of you failing to do so. The insurance should cover against the costs of medical treatment, evacuation, loss of earnings and/or cost of care in the event that you suffer injury or illness during the trip and while travelling; against loss of or damage to your property (including your bicycle); against liability you might incur to third parties; and against costs you might incur in the event of cancellation or curtailment of the trip or your participation in it.